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What types of products do you offer?
We offer a range of products including clothing, accessories, shampoo, and soaps specifically designed for French bulldogs.
What are the unique features of your products?
Our products are made from organic materials, are easy on sensitive skin, and of high quality to ensure the best care for your French bulldog.
What are your shipping policies?
We ship to Japan, Thailand, and Europe. Delivery times may vary depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for any defective or malfunctioning products. Please contact us for return instructions.
How can I contact customer support?
You can reach us via email, our contact form, or LINE for any support or inquiries.
Do you offer any guarantees or warranties on your products?
Yes, we offer a 3-month warranty on all our products.
Are there specific care instructions for your products?
Yes, each product comes with an instruction card included in the package.
Do you offer any repair services or care tips?
For care tips, please refer to our blog section on the website.
How do I determine the right size for my French bulldog?
If you are unsure, you can provide us with your dog’s weight, length, chest girth, and neck measurements.
Do you have a sizing chart or fit guide?
Yes, please refer to the sizing chart and fit guide in our blog section.
Can you provide details about the organic and high-quality materials used?
We only use certified organic materials that are gentle on your dog’s skin.
Are there any certifications or standards your materials meet?
Yes, our materials meet ISO certification standards.