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What types of products do you offer?
We design high-quality essentials for French Bulldogs, including breathable shirts, organic cotton jumpers, accessories, and skincare products (coming soon) like shampoo and soap—all tailored to fit the breed's unique needs.
What makes your products different from other dog brands?
Every Frangelika item is made from organic, sustainable materials selected specifically for dogs with sensitive skin. We emphasize comfort, health, and thoughtful craftsmanship over mass production.
What kind of materials do you use?
We use certified organic cotton and safe, eco-conscious fabrics that are gentle on the skin. Our materials are sourced from experts in Thailand who specialize in quality textiles.
Are your materials certified?
Yes. Our fabrics meet ISO-certified quality standards and are free from harsh chemicals, synthetic dyes, and irritants commonly found in conventional petwear.
How do I know what size to order for my dog?
If you're not sure, just send us your dog's weight, chest girth, back length, and neck circumference. We'll help you choose the most comfortable and flattering fit.
Do you have a sizing chart or fit guide?
Yes, our product pages contain a sizing guide and we offer a more detailed sizing chart and fit guide available in the blog section of our website.
Do your products come with care instructions?
Yes. Every Frangelika item includes a care card in the packaging with instructions on how to best clean and store the garment.
Any tips for keeping products in great condition?
Yes. For extended product life, wash items on a gentle cycle with mild detergent, avoid high heat, and store folded in a clean, dry area. You can also check our blog for more care tips.
Do you ship internationally?
Yes! We ship worldwide. Most of our customers are located in the United States, Japan, Thailand, and Europe, but we’re happy to deliver to many more countries.
How long does shipping take?
Shipping times vary depending on your location, but we always aim to dispatch your order promptly and provide tracking information.
What’s your return and exchange policy?
We accept returns and exchanges within 30 days for any items that arrive defective or damaged. Just contact us and we’ll walk you through the simple process.
How can I reach your team?
You can contact us through our website’s contact form, via email, or through our LINE account for direct support.
Do you offer product warranties?
Yes. All Frangelika products are covered by a 3-month warranty against manufacturing defects.
Do you offer wholesale or B2B partnerships?
Absolutely. If you're a pet boutique, concept store, or distributor interested in partnering with us, please get in touch to discuss wholesale pricing and collaboration options.